Thank you for choosing Big Mike. This Privacy Policy explains how Big Mike LLC ("Big Mike," "we," "us," or "our") collects, uses, and protects information about you when you use our website, iOS application, and SMS/iMessage services (collectively, the "Services"). By using our Services, you agree to this policy.
Information you provide directly:
Information collected automatically:
We use the information we collect to:
We do not use your information for third-party advertising, sell your data to data brokers, or share your betting behavior with sportsbooks or sports organizations.
Our messaging infrastructure uses managed iMessage delivery services. Message content is transmitted through secure channels. We do not share the content of your conversations with third parties, except as required to operate the service or as required by law.
Opting out: If you wish to stop receiving messages, you may:
Opting out of SMS will not delete your account or affect your access to the app. You can re-enable messaging at any time through the app.
We do not sell your personal information. We share information only in the following limited circumstances:
Our marketing website (bigmike.ai) may use cookies and similar technologies to understand visitor behavior and improve the site. We use:
You can control cookies through your browser settings. Disabling cookies will not affect your ability to use the Big Mike app or receive messages, but may limit some website functionality.
We retain your account information for as long as your account is active. If you cancel your subscription and delete your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or compliance reasons.
Message logs may be retained for a longer period in aggregated, de-identified form for service improvement purposes. Individual message content associated with your account will be deleted upon account deletion request.
Depending on your location, you may have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at help@bigmike.ai. We will respond within 30 days.
Big Mike is intended exclusively for users who are 21 years of age or older (or the legal gambling age in their jurisdiction, whichever is higher). We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us at help@bigmike.ai and we will promptly delete the account and associated data.
We implement industry-standard security measures to protect your information, including encrypted data storage, secure transmission protocols (HTTPS/TLS), and access controls limiting who within our organization can access personal data.
No method of transmission or storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at help@bigmike.ai.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify you via the app or by text message. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
Residents of California and other states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, and Utah) may have additional rights, including the right to know the categories of personal information we collect, the right to access or delete that information, the right to correct inaccuracies, and the right to opt out of the “sale” or “sharing” of personal information.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
To exercise any of these rights, email help@bigmike.ai (or help@bigmike.ai) from the email associated with your account, or include the phone number tied to your account so we can verify your identity. We will respond within the timeframe required by applicable law, and we will never discriminate against you for exercising your privacy rights.
The Services are operated from the United States and intended for users located in the United States. If you access the Services from outside the U.S., you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.
If you have questions about this Privacy Policy or how we handle your information, reach out to us: